我们致力于帮助汽车生产商及经销商增长轮胎及易损配件业务
We help auto manufacturers and dealers grow their tire and light maintenance business. Period.
我们致力于了解消费者以及他们对于轮胎的需求，并将这些经验转化为汽车经销商可利用的资源，从根本上帮助经销商找到增长销售和提升客户满意度的机会。
我们与我们的合作伙伴在各个方面紧密合作，从渠道及战略分析，到物流配送，再到销售培训和客户服务，周而复始。
We work to know the tire customer inside and out. We translate this knowledge into actionable intelligence for 4S dealers, ultimately identifying opportunities that will help increase sales and customer satisfaction.
We do this by working with our partners on every aspect of their business — from channel analysis and strategy to delivery and support to training and sales. Then we take a quick lunch and do it again.
服务的品牌 Brands we serve
中国 China
美国 USA
分析 Analyze
行业研究 Industry Research
从橡胶价格到经销商渠道所面临的行业格局，我们孜孜不倦地研究轮胎和汽车行业，并将我们的研究成果转化为经销商可利用的资源。
From the price of rubber to the industry landscape facing the dealer channel, we tirelessly examine the tire and auto industries and translate our research into actionable intelligence for dealers.
消费者研究 Consumer Research
我们了解购买轮胎的消费者。从经济状况到消费者的态度和行为，我们对如今的轮胎买家有了独特的见解，并掌握了如何与消费者沟通的方式。
We know the tire customer. From economic conditions to consumer attitudes and behavior, we gain proprietary insight into today’s tire buyers and cultivate strategies to reach them.
交付 Deliver
配送和物流 Distribution and Logistics
我们在国内的配送中心至今已建立了16个，数字还在不断增长中，以确保经销商以最快的速度收到轮胎。
Our optimized network of 16 Distribution Centers & Hubs ensure the dealers can receive the tires as quickly as possible, and the number of Distribution Centers & Hubs is still growing.
IT设施 IT Infrastructure
通过确保99.99%的正常运行，我们让经销商坚持地访问精细但易于使用的订购网站。
By maintaining 99.99% uptime, we give dealers unwavering access to the sophisticated yet easy-to-use ordering portal.
库存管理 Inventory Management
由于地区和其他因素会导致每个经销商有不同的库存需求，我们会为经销商提供不同的库存推荐和方案，以提高订单满足率。
Dealers have different needs depending on their region and other factors. We offer dealers different inventory plans and recommendations to improve their fill rate.
业务支持 Support
项目管理 Program Management
项目管理维护主要客户，是确保我们的轮胎项目持续成功的关键。
Program Management manages key accounts and is essential to ensuring the continued success of our tire programs.
客户服务 Customer Service
客户服务专员就订单问题，送货状态，促销政策以及保修程序协助等方面为4S经销商提供解答，并记录从经销商处得到的反馈意见。
Customer Service Specialists answer questions from 4S dealers about orders, delivery, promotions, and warranty process assistance, and collect feedback from 4S dealers.
市场支持 Marketing Team
我们会提供符合每个汽车品牌要求的市场物料设计，以及定期提供促销方案以及其他能够帮助增长销售的资源。
We provide marketing design and materials which meet the requirements of each OEM brand, as well as regular promotional plans and other resources to help increase sales.
销售 Sales
由外部销售经理和内部销售经理所组成的销售团队与经销商建立并保持紧密良好的关系，以帮助经销商发现机会并完成销售目标。
Outside Account Managers and Inside Account Managers work as a team to build and nurture relationships with dealers, keeping in constant contact to help them identify opportunities and accomplish goals.
IT支持 IT
我们具有丰富经验的IT团队能在系统开发和维护，网络安全等各方面为达成业务目标而提供技术保障。
Our skilled IT team provides technical support in system development and maintenance, network security and other aspects to help dealers achieve business objectives.
忠诚度项目 Loyalty Program
定期展开各种形式活动以促进经销商对轮胎项目的忠诚度，如积分商场，道路演示以及各种促销政策。
We regularly conduct various activities to promote dealers’ loyalty to the tire program, such as DT club (Points Mall), a road show, and various promotion policies.
销售工具 Sales Tool
汽车主机厂定制网站 OEM Customized Portal Website
此网站是轮胎项目的数字中心。它是定制的门户网站，包含轮胎项目为经销商所提供的所有服务。经销商可以通过此网站订购或是查找轮胎信息，查看促销政策等各类公告，一些关于轮胎的知识也会发布在此网站上。
The website is the digital home of the tire program. It’s a customized portal to everything the program has to offer. Dealers can use their website to place an order, look for tire details, view announcements such as promotion policies, and learn more about tires.
Dynamic Retail Selling Guide® (DRSG™) 动态零售指南
我们为服务顾问提供的动态零售指南有助于经销商完成更多销售。服务顾问可以直接展示给消费者轮胎的相关信息和对比，消费者可以更直观地选购轮胎。
The DRSG, our proprietary sales software tool for Service Advisors, is proven to help close more sales. Service Advisors can show tire details and comparisons to consumers directly, allowing for a more intuitive purchase experience.